Natalie Elphicke OBE, Chief Executive of the Housing & Finance Institute, writes for HuffPost.
"Last Saturday, while volunteering at the local shelter, I was called out on to the street to help a man who could've frozen to death under cruel winter winds. Good-hearted local people had alerted the police to his condition. Over the next few hours, as temperatures fell still further, we got him warmed up and to a place of safety, with the help of the police, the local shelter and the local council..."
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